Nerivio
Security & Compliance
At Nerivio, we are committed to safeguarding your data across our medical device, mobile app, and website.
We apply robust privacy protections and comply with applicable global laws so you can trust how your information is collected, stored, and used.
- HIPAA Compliant — Protection of health information in line with U.S. standards
- GDPR Compliant — Respecting data subject rights and lawful processing for EU individuals
- EDPO Compliant — Aligned with applicable data protection oversight requirements
- ISO 13485 certified by DEKRA B.V (0344)— Quality management system for medical devices
- ISO/IEC 27001 & 27701 — International standard for information security and data privacy
We use technical and organizational controls designed to secure your information. These protections apply to the Nerivio mobile app, website, and connected device workflows:
- Encryption in transit and at rest
- Secure infrastructure and hosting environments
- Role-based access controls
- Regular security assessments
- Secure coding and development aligned with device safety standards
We collect personal and health-related information as necessary to deliver and support Nerivio services, including:
- Account information (name, email, phone, date of birth)
- App usage and treatment data
- Device and diagnostic data
- Location and tracking technologies (as permitted)
Your data is used to:
- Provide and support Nerivio services
- Enable secure account authentication
- Communicate about your use
- Improve our app and services
- Fulfill legal and regulatory obligations
We work with trusted third-party service providers (e.g., AWS infrastructure, analytics, CRM tools) under strict data-use agreements.
For full details, see our Privacy Policy
You have choices and control over your personal data:
- Data Subject Access Request – Request access to your personal information.
- Manage Cookie Preferences – Enable or disable cookies and tracking.
- Account Deletion Request – Permanently delete your Nerivio account and associated personal identifiers.
- Do Not Sell or Share My Personal Information – Submit your request under applicable laws.
Security measures for the Nerivio mobile app and website include:
- Secure authentication and session controls
- Ongoing vulnerability scanning and updates
- Use of industry-standard encryption and secure APIs
- Device-app pairing based on secure Bluetooth and platform protections
If you have questions about your data, security practices, or would like more information about our compliance program:
Email:
security@nerivio.com (Security inquiries)
Phone:
1-937-637-4846 (Nerivio Cares, Mon–Fri 8 am–8 pm ET)
Mailing Address:
Theranica Bio-Electronics Ltd.4 Ha-Omanut St., Netanya 4250438, Israel